Use this guide to get more familiar with session tracking in ISLG, and how you can use it to assign your research time spent in the application to specific clients and topics.

Overview of ISLG Session Tracking

The session tracking feature in ISLG allows you to track time spent within the application to a specific client and subject matter. Usage data for these sessions will be recorded and available to access from the ‘My Account’ menu, and will also be available for your group manager to view and manage.

Session tracking may be mandatory, optional or suppressed based on your account setting. If you are part of a group, this setting is managed by your group manager.

Mandatory Session Tracking 

If your group’s setting indicates that session tracking is mandatory, all time spent within the research tools or document libraries must be assigned to a client and subject matter. The session tracking modal cannot be dismissed unless a client and subject matter has been selected.

Optional Session Tracking

If your group’s setting indicates that session tracking is optional, you can dismiss the session tracking modal without assigning a client or subject matter by selecting the ‘x’ or choosing Skip in the modal.

Session data will be tracked to the assigned client and subject matter until the session is ended and/or a different client and subject matter is selected. Your historical session data is available to view by visiting the Session Details link in the ‘My Account’ menu.

Starting a Session

As a subscriber with the session tracking feature enabled, you will be prompted with a modal to begin your session. The modal will appear as soon as you enter a research tool or document library page. 

Session Tracking Modal

The first step within the session tracking modal is to select a client. By default, the 5 most recently used or added clients will be available to select from. Select See all clients to view the full list of all your account’s available clients. 

Note: If you are part of a group, the full client list available to you is managed by your group manager. 

Use the radio button to select the client and click ‘Select and continue’ to see a list of available subject matters. Subject matters are specific to each client, and therefore must be added on a per client basis. 

The list of available subjects matters will be presented with radio buttons for selection. If there are no subject matters available, or you would like to add a new subject matter select the ‘+ Create new’ link.

You can use the Comments fields to attach any comments or additional information for later reference to your particular session. 

Once you have made your subject matter selection, select ‘Start Session’ to close the modal and begin your session. 

The Session Timer

Once your session has started, your session timer will be available in the top right corner of the application header. This timer allows you to keep track of your ongoing session and serves as a visual reminder that your time has been assigned to a particular client and subject matter. 

The session timer displays the duration of time for your active session (in intervals of five seconds) and lists the client and subject matter assigned to your active session. 

The session timer toggle indicates an active session and can be toggled off to pause or end your session.  

Ending a session

If you have finished your research and are done with the application, you can simply log out of the application or close your browser to end your session.

Note: Closing your browser tab will not end your session. Your session will be automatically timed out after thirty minutes of inactivity.

If you would like to end your session but continue your research within the application you can use the session timer toggle to pause or stop session tracking.

Switching the session toggle off will trigger a session modal that summarizes the details of the previous session and pauses session tracking. From here you can choose to continue your session or close the modal. Closing this modal effectively ends your session.

Users with mandatory session tracking will be prompted to assign a new client and subject matter before continuing with the application.

Users with optional session tracking can choose to start a new session by selecting the ‘Start New Session’ link available in the header within the research tools or document libraries.