Privacy Policy

Last Updated: November 16, 2020.

Introduction

Tologix Expert Systems Inc. (doing business as “Investor-State LawGuide” or “we” or “us”) takes privacy issues very seriously.

This Privacy Policy (this “Privacy Policy”) explains how Investor-State LawGuide collects, uses and discloses personal information, including the personal information of users of our Site and Services (which includes subscribers to our Services, individuals that sign up for a trial use of the Services, and/or users that visit our website but do not sign up for a trial or subscribe to our Services). The “Site” means the Investor-State LawGuide website: https://www.investorstatelawguide.com, mirror sites, and related websites.

The “Services” refers to any functional aspect of the Site, and is described in more detail in the Terms and Conditions of Use, but generally refers to the portion of our Site that requires a user login and provides information on international investment protection treaties and dispute settlements thereunder and facilitates legal research.

In this Privacy Policy where we use the words “personal information” we use these words to describe information about an identifiable individual, such as an individual’s name and email address, but does not include (to the extent permitted by law) information that is publicly available in a telephone directory or that is business contact information that enables an individual to be contacted at a place of business.

1. Consent

By providing Investor-State LawGuide with your personal information, you consent to the collection, use, disclosure and retention of that information by Investor-State LawGuide in accordance with this Privacy Policy and as otherwise permitted by applicable law. You may withdraw your consent at any time, subject to legal or contractual restrictions and on reasonable notice to Investor-State LawGuide, but then you might not be able to proceed with your intended interactions or transactions with Investor-State LawGuide or otherwise receive the full benefit of the Services.

Please refer to Section 6 of this Privacy Policy to learn about your options with respect to the withdrawal of your consent.

2. Who is Responsible for the Personal Information We Collect?

We are the data controller for the purpose of applicable data protection laws in respect of your personal information that we collect, including personal information collected and used through your use of the Site and the Services. This is because we dictate the purpose for which your personal information is used and how we use your personal information.

3. What Personal Information Do We Collect and How Do We Collect Personal Information?

(a) Information that is automatically collected in the course of using the Site

Investor-State LawGuide collects personal information and other information about you when you use the Site and the Services. Technical information through your internet browser or electronic device may be collected, such as your IP address and other online identifiers (to the extent that they are personal information), location of user (by city), browser type and version, time of the visit, pages visited, tools used, as well as statistical information on load factors on the Site generally and its components. We also allow you (if you are a subscriber to the Services) to customize certain features on the Site, for example to bookmark documents and links or to save your research results.

This information is analyzed to help us further develop features and functionally that better respond to the interests of the Site’s users. Investor-State LawGuide also notes the type and version of browsers that are used and related technical information, to ensure that the Site is technically accessible and to monitor and maintain the security of the Site. We also use this information to customize the user’s experience.

(b) Personal and subscription information you voluntarily provide to us

You provide information on a voluntary basis when you interact with Investor-State LawGuide, including when you subscribe to the Site, sign up for a trial, use the Services, interact with our social media accounts or attend events hosted by us. For example, we may collect:

contact information when you make an inquiry or contact us;
full name, contact information (such as email address, physical address and phone number(s)), employment information, payment information and selection preferences related to your use of an account with us when you subscribe to the Site, sign up for a trial or use the Services;
full name, contact information, employment information, payment information, nationality, place of residency, photographic likeness, education information and other curriculum vitae information when you sign up for specialized products and services, such as our “Enhanced Profile” feature;
personal information that is publicly available on your social media account when you interact with a Investor-State LawGuide social media account; and
contact information, communications preferences and correspondence you send to us.

In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction or transaction with Investor-State LawGuide or otherwise receive the full benefit of the Services.

(c) Information You Provide About Others

In some cases, such as if you sign up for the Services on behalf of a corporation, you may provide personal information to Investor-State LawGuide about others (such as the directors of that corporation). If you give Investor-State LawGuide the personal information of another individual, then you are solely responsible for complying with all applicable laws, including obtaining that individual’s valid consent to your collection and disclosure of that individual’s personal information to Investor-State LawGuide and to Investor-State LawGuide’s use, disclosure and retention of that individual’s personal information.

(d) Information from Other Sources

In some circumstances, Investor-State LawGuide may collect personal information from third parties sources. Investor-State LawGuide will only collect your personal information from a third party if we have obtained your consent to do so, if you have provided your consent to the third party, or if we are legally required or permitted to do so. For example, we may collect personal information about you from certain publicly available sources.

4. How Do We Use the Personal Information?

Investor-State LawGuide uses your personal information in connection with the provision of the Site and the Services to you and for other purposes, as explained below. In particular, your personal information may be used by us, our employees, contractors, service providers, and disclosed to third parties for the following purposes. For each of these purposes, we have set out the legal basis on which we use your personal information.

Purpose	Legal Basis
To communicate with you and other individuals	For our legitimate business purposes (i.e., the provision and support of the Site and the Services)
To provide the Site and the Services, including to verify your identity and allow you to access appropriate/authorized areas and communicate with you about the Site and the Services	For our legitimate business purposes (i.e., the provision and support of the Site and the Services) and, depending on the circumstances, to perform a contract between you and us
To administer the Site and the Services and related operations	For our legitimate business purposes (i.e., the provision and support of the Site and the Services)
For automatic system operation like email notification	For our legitimate business purposes (i.e., the provision and support of the Site and the Services)We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
To contact you regarding subscription services and trial use	For our legitimate business purposes (i.e., the promotion, provision and support of the Site and the Services)
To notify you about changes to the Site or the Services	For our legitimate business purposes (i.e., the provision and support of the Site and the Services)
To improve the quality of the Site and the Services	For our legitimate business purposes (i.e., the provision and improvement of the Site and the Services)
To manage complaints, feedback and queries	For our legitimate business purposes (i.e., the provision and improvement of the Site and the Services)
To carry out market research and analysis	For our legitimate business purposes (i.e., the promotion and improvement of the Site and the Services)We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
To carry out satisfaction surveys and analysis	For our legitimate business purposes (i.e., the promotion and improvement of the Site and the Services)We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
To provide you with information about the services we offer (including details of any newsletters which we believe may be of interest to you) in accordance with your preferences as indicated when you entered into any agreement with us, including any marketing consent preferences	For our legitimate business purposes (i.e., the promotion and improvement of the Site and the Services)We may request your consent in circumstances where a legal justification over and above legitimate interests is required by applicable law
To comply with any legal or regulatory obligations (including in connection with a court order)	For our legitimate business purposes and for compliance with legal obligations to which we are subject
To enforce or apply the agreements concerning you (including agreements between you and us)	For our legitimate business purposes and for compliance with legal obligations to which we are subject

We may be required to obtain your personal information to comply with our legal requirements, to enable us to fulfil the terms of our contract with you if you are a subscriber or in preparation of us entering into a contract with you. If you do not provide the relevant personal information to us, we may not be able to provide the Site and the Services to you.

Where we rely on our legitimate business interests or those legitimate interests of a third party to justify the purposes for using your personal information, this will include (in addition to the justifications identified in the table above):

pursuit of our commercial activities and objectives, or those of a third party;
compliance with applicable legal and regulatory obligations and any codes of conduct;
improvement and development of our business operations and service offering, or those of a third party; or
protection of our business, shareholders, employees and customers, or those of a third party.

Subject to your right to withdraw consent as described in this Privacy Policy, Investor-State LawGuide may also use your personal information collected by Investor-State LawGuide for the following additional purposes that are not required for Investor-State LawGuide to provide you with the Services:

to communicate with you for the purposes of providing you with advertising and marketing messages pertaining to additional products or services that may be of interest to you;
to administer and facilitate your participation in promotions related to Investor-State LawGuide; and
to conduct surveys on the quality of our products and services.

Investor-State LawGuide may also use your personal information to create non-personal information, and Investor-State LawGuide may then use, disclose, transfer and retain the non-personal information as set out below in this Privacy Policy.

5. How Do We Disclose Personal Information?

Investor-State LawGuide discloses your personal information as set out below. Investor-State LawGuide does not otherwise disclose, give or sell to any other person any personal information about our users, except for other purposes Investor-State LawGuide identifies to you, or as required by law.

(a) Suppliers and Service Providers

Investor-State LawGuide may disclose your information to its personnel, including our third party contractors, as necessary for the purposes described in this Privacy Policy. For example, Investor-State LawGuide may need to access your information in order to create passwords for subscriber accounts. Investor-State LawGuide also engages third party contractors, such as developers, project managers and designers to assist with the operation of the Site and the Services, and such contractors may have access to your personal information.

Investor-State LawGuide may provide your information to third party service providers who provide services to Investor-State LawGuide for the Site (such as data storage, hosting services and email services), as necessary for the purposes described in this Privacy Policy, and will require such third parties to maintain adequate security measures to protect your information. Your payment information will be disclosed as required to process its payment and as otherwise permitted or required by law.

Investor-State LawGuide may also disclose your personal information to other third parties, for example:

in the event that we sell or buy any business or assets we will disclose your personal information to the prospective seller or buyer of such business or assets;
if we or substantially all of our assets are acquired by a third party (or are subject to a reorganisation within our corporate group), personal information held by us will be one of the transferred assets; and
if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions of Use.

We may also disclose information to our professional advisers, such as accountants, lawyers and other advisers that assist us in carrying out our business activities.

(b) Law Enforcement/Legal Disclosures

Investor-State LawGuide may disclose your personal information as required or authorized by applicable law, including to comply with a subpoena, warrant or court or arbitral order or litigation disclosure obligation. Investor-State LawGuide may disclose your personal information to law enforcement agencies or other independent organizations if Investor-State LawGuide reasonably believes the disclosure is necessary or appropriate in connection with national security, law enforcement or other issues of public importance, or if Investor-State LawGuide reasonably believes the disclosure is necessary or appropriate to protect and enforce Investor-State LawGuide’s legal rights, interests and remedies or to protect the rights, interests, business, operations or customers of Investor-State LawGuide or other persons (including to detect and prevent fraud and other illegal activities, or to enforce any of the terms of use, terms of service or other agreements that govern access to or use of any of Investor-State LawGuide’s products or services). Investor-State LawGuide has no control over, or responsibility or liability for, the use, disclosure or retention of your personal information by the agencies, independent organizations or other persons to whom Investor-State LawGuide discloses the information in the foregoing circumstances, and the collection, use, disclosure and retention of the disclosed information by those agencies, independent organizations or other persons is not subject to this Privacy Policy.

(c) Business Transactions

Investor-State LawGuide may disclose your personal information in connection with a proposed or actual business transaction in which Investor-State LawGuide is involved (e.g. a corporate amalgamation, reorganization, merger or acquisition, or the sale or transfer of some or all of Investor-State LawGuide’s business or assets), and in those circumstances Investor-State LawGuide will require the information recipient to agree to protect the privacy of your personal information in accordance with applicable law.

(d) Specific Consents

Investor-State LawGuide may disclose your personal information to other persons in accordance with express or implied consents that you give during your interactions and transactions with Investor-State LawGuide.

6. Your Right to Withdraw Consent

When you interact with Investor-State LawGuide, you consent to the collection, use, disclosure and retention of personal information as set out in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. However, in some circumstances, we may have to limit the products and services provided to you.

Withdrawing your consent for integral purposes. You may withdraw your consent for purposes that are integral to the provision of our products and services, but then you might not be able to proceed with your intended interactions or transactions with Investor-State LawGuide or otherwise receive the full benefit of Investor-State LawGuide’s products and services.

Withdrawing your consent for additional purposes. You may also withdraw your consent for purposes that are not integral to the provision of our products and services. Withdrawing your consent for additional purposes that are not integral to the provision of our products and services will not impact the provision of our products and services to you. Those additional purposes include:

to communicate with you for the purposes of providing you with advertising and marketing messages pertaining to additional products or services that may be of interest to you;
to administer and facilitate your participation in promotions related to Investor-State LawGuide; and
to conduct surveys on the quality of our products and services.

To withdraw your consent, you may contact us at the contact information set out in Section 16 of this Privacy Policy.

7. How Long Do We Retain Personal Information?

Investor-State LawGuide will retain your personal information for the period reasonably necessary for the purposes set out or referenced in this Privacy Policy and to comply with Investor-State LawGuide’s legal obligations or enforce or protect Investor-State LawGuide’s legal rights, or a longer period required or permitted by applicable law. For example, Investor-State LawGuide will keep the information stored in a subscriber’s account on its servers as long as its account is maintained in good standing and, in the event of non-renewal or termination of its subscription, for the time period applicable in the circumstances. All data submitted to Investor-State LawGuide will also be copied periodically to secure back-ups in order to safeguard against loss due to failure of Investor-State LawGuide’s active servers, and backed-up media will only be used in the event of such a failure.

8. What Security Measures Do We Have in Place?

Investor-State LawGuide employs reasonable and appropriate safeguards to protect the security of your personal information. Investor-State LawGuide’s security practices are reviewed on a regular basis and Investor-State LawGuide employs current technology to ensure that the confidentiality and privacy of personal information is not compromised. You can and should also take steps to protect the security of your personal information such as maintaining the confidentiality of your passwords.

Investor-State LawGuide takes reasonable precautions to ensure that information transmitted when you use the online transactional services of the Site is protected against error, loss or unauthorized access. Despite these precautions, you must implement the personal security measures recommended on the Site in order to maintain optimal protection when you surf the Site or any other Internet site.

9. Cookies

Cookies are pieces of information stored directly on the device you are using. When cookies are used, they create a temporary file on your computer that is then read by the Site module that sends them, aiding the application and/or browsing experience. Cookies allow us to recognize a device and to collect information such as internet browser type, time spent using Services, pages visited, language preferences and relevant country website. We use a third party analytics tool called Google Analytics on the Site. The analytics provided to us by the third party is anonymized.

Investor-State LawGuide uses cookies to help manage your web session, and improve the user experience. In some cases information may be used to help facilitate a subscriber’s level of access to the Site and its ability to navigate within the Site and for security purposes. In addition, Investor-State LawGuide may use the information to gather statistical information about the usage of the Services in order to understand how they are used, continually improve their design and functionality, and assist us with resolving questions about them.

If the preference for enabling cookies in your browser is deactivated, the use of certain applications is no longer possible. Alternatively, you can set its browser to warn before accepting cookies, but if you do not accept, the Services may not work properly. We do not respond to browser do not track signals at this time.

10. Where Will We Transfer Personal Information?

We will process your personal information in the European Economic Area, Canada, the United States and India. The personal information protection laws of those countries may be different from the laws of the jurisdiction in which you reside, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. If we transfer personal information to other jurisdictions for processing, we will implement appropriate and suitable safeguards to ensure that such data will be protected as required by applicable data protection law. By providing your personal information to Investor-State LawGuide, you consent to the transfer of the personal information to facilities located in other countries and the processing and storage of the personal information at those facilities. For further information as to the safeguards we implement please contact info@investorstatelawguide.com.

11. Links to Third Party Websites

The Site may contain links to the websites of third parties or parts of their websites. However, Investor-State LawGuide has no control over the content or operation of these websites, nor does it control the confidentiality or privacy practices of the website operators. Consequently, any personal information you submit through such websites is governed by the privacy policies of the websites in question. It is therefore your responsibility to find out about their policies in order to protect information that concerns you.

12. Accuracy and Access to Personal Information

Investor-State LawGuide will rely on you to ensure that the personal information that you provide to Investor-State LawGuide is as accurate, complete and up to date as necessary for the purposes for which Investor-State LawGuide uses the personal information. You will promptly notify Investor-State LawGuide of any changes to the personal information that you provide to Investor-State LawGuide using the procedures made available for that purpose by Investor-State LawGuide or by contacting Investor-State LawGuide’s Privacy Officer using the contact information set out in Section 16 at the end of this Privacy Policy.

You have certain rights with respect to your personal information. The rights may only apply in certain circumstances and are subject to certain exemptions. Please see the table below for a summary of your rights. You can exercise those rights by emailing us at info@investorstatelawguide.com.

	Summary of your rights
Right of access to your personal information	You have the right to receive a copy of your personal information that we hold about you and information about our use, disclosure and retention of that personal information, subject to certain exemptions.
Right to rectify your personal information	You have the right to ask us to correct your personal information that we hold where it is incorrect or incomplete.
Right to erasure of your personal information:	You have the right to ask that your personal information be deleted in certain circumstances. For example (i) where your personal information is no longer necessary in relation to the purposes for which they were collected or otherwise used; (ii) if you withdraw your consent and there is no other legal ground for which we rely on for the continued use of your personal information; (iii) if you object to the use of your personal information (as set out below); (iv) if we have used your personal information unlawfully; or (v) if your personal information needs to be erased to comply with a legal obligation.
Right to restrict the use of your personal information	You have the right to suspend our use of your personal information in certain circumstances. For example (i) where you think your personal information is inaccurate and only for such period to enable us to verify the accuracy of your personal information; (ii) the use of your personal information is unlawful and you oppose the erasure of your personal information and request that it is suspended instead; (iii) we no longer need your personal information, but your personal information is required by you for the establishment, exercise or defence of legal claims; or (iv) you have objected to the use of your personal information and we are verifying whether our grounds for the use of your personal information override your objection.
Right to object to the use of your personal information	You have the right to object to the use of your personal information in certain circumstances. For example (i) where you have grounds relating to your particular situation and we use your personal information for our legitimate interests (or those of a third party); and (ii) if you object to the use of your personal information for direct marketing purposes.
Right to data portability	You have the right to obtain your personal information in a structured, commonly used and machine-readable format and for it to be transferred to another organisation, where it is technically feasible. The right only applies where the use of your personal information is based on your consent or for the performance of a contract, and when the use of your personal information is carried out by automated (i.e. electronic) means.
Right to withdraw consent	You have the right to withdraw your consent at any time where we rely on consent to use your personal information.
Right to complain to the relevant data protection authority	You have the right to complain to the relevant data protection authority where you think we have not used your personal information in accordance with data protection law. You may lodge a complaint with the authority in the Member State of your habitual residence or of an alleged infringement of data protection law.

13. Non-Personal Information

Investor-State LawGuide may use your personal information to create and collect non-personal information (information that is not about an identifiable individual), including personal information that has been aggregated or otherwise depersonalized so that the information no longer relates to an identifiable individual. Investor-State LawGuide may use, disclose, transfer and retain non-personal information for any purpose and in any manner whatsoever. If non-personal information is combined with your personal information, then Investor-State LawGuide will treat the combined non-personal information as personal information for the purposes of this Privacy Policy for as long as the non-personal information is combined with your personal information.

14. Changes to Our Privacy Policy

In order to accommodate changes in the law, technology or Investor-State LawGuide’s business, this Privacy Policy may be modified at any time by Investor-State Law Guide. Notice of the change will be posted on the Site and the change will become effective on the date stated in the notice. Your continued interactions with Investor-State LawGuide after any change to this Privacy Policy will signify your consent to the collection, use, disclosure and retention of your personal information by Investor-State LawGuide as set out in the changed Privacy Policy. Accordingly, you should check the “Last Updated” date of this Privacy Policy (at the top of this Privacy Policy) and review any changes since the last version.

If we make material changes to the ways in which we collect, use, disclose and retain your personal information, we will provide you with appropriate notice.

15. Other Matters

(a) Notices to You: You consent to Investor-State LawGuide sending you emails (to the email address you provide to Investor-State LawGuide) regarding this Privacy Policy and related matters.

(b) English Language: You and Investor-State LawGuide have each expressly requested and required that this Privacy Policy and all other related documents be drawn up in the English language. Les parties conviennent et exigent expressement que cette Politique de Confidentialité et tous les documents qui s’y rapportent soient rédigés en anglais.

16. Contacting Us

If you would like further information about Investor-State LawGuide’s information handling practices, would like to make a comment or complaint, or would like to correct or update your information, please contact us at:

Tologix Expert Systems Inc. dba Investor-State LawGuide
Attention: Privacy Officer
1200 Waterfront Centre
200 Burrard Street
Vancouver, BC V6C 3L6
Canada

info@investorstatelawguide.com.

If your request requires that Investor-State LawGuide delete your subscription information, Investor-State LawGuide will no longer be able to provide you with the Services. Cancellation will be subject to the termination sections of the Terms and Conditions of Use.